Extended Rental

  • Optional, if you want to have trips longer than 60 minutes
  • Lets you have the bike an additional 7 hours
  • Costs NOK 15 per 15 minute extention
  • The amount is charged to your saved payment card
  • You’ll be notified before extended rental starts

What is extended rental?

All subscriptions at Trondheim City Bike include an unlimited amount of 60 minute trips. Extended rental lets you have the bike for up to 7 more hours, at a cost of NOK 15 per 15 minute extension.

Payment

  • The payment card used when you bought your subscription will be charged for extended rental.
  • Receipts for the payments can be found under your profile on trondheimbysykkel.no.

Notifications

  • You will receive an SMS notifying you about 5 minutes before the 60 included minutes runs out.
  • On the trips where you go over 60 minutes, you’ll get an SMS when the trip ends. There you’ll get a summary of how much your card will be charged.
  • You will also get an SMS if you return your bike too late.

What happens if I return the bike too late?

  • If you return a bike too late, you’ll get a warning. This warning is visible in the app and when you log in to trondheimbysykkel.no.
  • If you’re too late a second time, your account will be blocked.
  • Please contact us if you have any questions, in the app or by sending an email to post@trondheimbysykkel.no.